Windows: How to add firewall exceptions

When using an Epson products or applications, there are cases where the Firewall installed on the computer will block the application from accessing your network. To resolve this you will need to add an exception to the Firewall.


When you add an exception in the Firewall, the port can be used by the registered program(s) and will be able to receive external transmissions e.g. from another computer or printer. This means that this port may pose a security risk for attacks via the network. Consider that there is a real risk of a virus invading your computer. It is the customer's responsibility to assess the risk before changing the firewall settings. Epson cannot be held responsible for any damage resulting from changing the settings.

To add an exception to the Windows Firewall please visit the Microsoft Support webiste.

Software default locations

The software is installed to the drive that Windows is installed on - normally (C:). If this is not (C:), please change the drive letter from (C:) to the correct value for your system environment.

Software Default Location
Software Updater C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EPSON Software
EpsonNet Setup C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EpsonNet
EpsonNet Print C:\Program Files\EpsonNet\EpsonNet Print
EpsonNet Config C:\Program Files (x86)\EpsonNet\EpsonNet Config
EpsonNet SetupManager C:\Users\"user name"\AppData\Local\Temp\EpinsNav\DL3013\Network\EpsonNetSetup
Epson Connect Printer Setup C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EPSON\Epson Connect Printer Setup
Epson Printer Finder C:\Users\"user name"\AppData\Local\Temp\EPSON\Epson Printer Finder
E-Web Print C:\Users\"user name"\AppData\Local\Temp\EPSON\E-Web Print
Epson Event Manager C:\Program Files (x86)\Epson software\event manager\eeventmanager.exe
Epson Remote Print C:\Users\"user name"\AppData\Local\Temp\EPSON\EPSON Remote Print
Epson e-mail Print C:\Users\"user name"\AppData\Local\Temp\EPSON\email Print
Document Capture C:\Program Files (x86)\Epson software\event manager\eeventmanager.exe
Epson Scan C:\WINDOWS\twain_32\escndv\escndv.exe
C:\Program Files\EPSON\escndv\escndv.exe
Epson Scan Settings C:\WINDOWS\twain_32\escndv\escfg.exe

If you are using a FIrewall from another software vendor please visit their support website site.